A KEIGHLEY funeral director has received a national customer service award.

Melia Family Funeral Care was given the accolade after receiving high praise from customers in a survey carried out by Funeral Planning Services (FPS).

Respondents to the survey said they felt the company, which incorporates Powell & Family, provided them with a "helpful and informative" service.

"The buyers of pre-paid funeral plans said they had peace of mind knowing their loved ones would not be burdened with having to make decisions at a difficult time or have to worry about unexpected costs," said an FPS spokesman.

Carmelina Bagarozza and Louise Maude, of Melia, were presented with the award at a gala dinner at The Belfry, Sutton Coldfield.

Melia's head office is at Sandbeds and it has branches in Cavendish Street, Keighley, and at Skipton.