Maternity mums approve service at Airedale Hospital

Keighley News: Airedale Hospital’s labour ward manager, Sarah Keogh, in the refurbished maternity unit Airedale Hospital’s labour ward manager, Sarah Keogh, in the refurbished maternity unit

Women who took part in a national survey about maternity services voiced their satisfaction with care at Airedale Hospital.

Anyone over 16 who gave birth in February this year was invited to take part in the survey, organised by the Care Quality Commission.

Questions covered labour and the birth, patients’ treatment by staff, feeding the baby and post-birth care in hospital and at home.

Nationally, more than 23,000 women participated in the initiative, which involved 137 NHS acute trusts.

Airedale was among the best performers in two areas. Women said they were given the help they needed if they contacted a midwife, and they had confidence and trust in the midwives they saw at home after leaving hospital.

Negative comments related to poor communication with patients, lack of continuity of care and partners or families not being allowed to stay in hospital.

Julie Hinchliffe, senior matron for midwifery at Airedale NHS Foundation Trust, said: “We are really pleased that generally women are very satisfied with the care they receive from our maternity services and had a positive experience of giving birth at Airedale.

“However, we are certainly not complacent, and will be considering all the comments made very carefully in an effort to improve our services.

“Since these comments were made at the beginning of the year, there has been a complete refurbishment of our labour ward and we have opened our new Airedale Birthing Centre, which provides women with a nicer, more homely environment. We now have more women who are being discharged earlier.

“In the New Year, we are hoping to have the facilities so more partners can stay overnight and a greater number of single rooms.”

The results will be discussed by the hospital’s clinical governance team, which will draw up an action plan to deal with any issues.

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