A KEIGHLEY town centre estate and lettings agents has won its third national award since it first opened in 2015.
Holroyds, in North Street, gained this recognition at the The Estate Agent of the Year Awards, (ESTAS) a prestigious estate & letting agent presentation event, which is sponsored by Zoopla.
The Keighley-based family run agency received the silver award in the Best Agent in South and West Yorkshire category.
The firm's win was announced by TV property expert Phil Spencer at a lavish lunch and ceremony at Grosvenor House, Park Lane, London, attended by 1,000 of the UK’s top property professionals.
Chris Holroyd, managing director of Holroyds in Keighley, said: “We're absolutely thrilled to be recognised at this year’s ESTAS.
"It means so much to us, as we know it’s our customers who have judged our performance.
"We take our levels of customer service very seriously because we know clients have a choice.
"We have always been very proud of the personal service and this proves we are delivering what we promise.”
ESTAS is was set up to determine the best estate and letting agents in the UK, based purely on feedback from customers who are asked questions about the service they have received from their agent.
Mr Spencer, who has hosted ESTAS every year since its inception in 2003, said: “This industry doesn’t get enough credit for the work it does in helping millions of customers around the UK and making their dreams come true. At The ESTAS we want to highlight that fact.”