TWO volunteers at a Keighley Sue Ryder shop have won national recognition for their efforts.

Jack Rogers and Pat McClelland were honoured in the charity's annual awards, at Dudley.

More than 90 volunteers from across the country received accolades in the glittering ceremony.

Jack, 28, was named an 'unsung hero' and 73-year-old Pat was highly commended for an outstanding contribution.

Both are based at the outlet in the Airedale Shopping Centre.

Jack began working at the shop nearly four years ago, initially helping out in the stockroom.

"With increasing confidence he progressed to other responsibilities like working on the till and Jack is now at ease with every aspect of the shop," said a spokesman.

"He facilitates the shop's fundraising events and has raised thousands of pounds with a portable Beat the Goalie game.

"Jack is always willing to lend a hand and can often be found helping customers carry their purchases to their cars."

He devotes about 30 hours a week to helping at the shop, despite also working at a lettings agency.

Pat, a team leader at the outlet, has worked there for a similar length of time.

She has played a major role in developing a new system, EPoS, for recording sales and managing stock.

As part of the project, she commuted to Doncaster twice a week to help test the new system and pass on her experience to team colleagues.

"Pat developed such an insight into the new system she spoke at an executive meeting at the charity's London headquarters," said the spokesman.

"Also, as an avid knitter, Pat has made stockings and winter hats for sale in the shop."

Tribute is paid to the duo by the shop's manager, Mary Higgins.

"We are so lucky to have volunteers like Jack and Pat," she said.

"They both go the extra mile and are so willing to get involved with every aspect of the shop, helping to support Sue Ryder's care for people with a life-changing diagnosis."

Nationally, the charity is supported by more than 10,500 volunteers.

"Each and every one of them is invaluable to us and we can't thank them enough for giving us their time and skills," said Tracey Le Gallez, Sue Ryder's head of volunteering.

"So many people help us by volunteering in our shops, care centres and offices, and in their community. Without their support, we simply could not exist."

The Keighley shop supports Manorlands hospice, at Oxenhope.

For more details of volunteering opportunities with the charity, visit or call 01772 627374 or 0845 050 1953.