Bus stops and electronic information boards in Keighley and the rest of the region are just the ticket with passengers.

A survey has revealed high levels of satisfaction with the provision by West Yorkshire's public transport body, Metro. “Respondents to the survey by Passenger Focus gave Metro the highest score for providing electronic information and route maps and for how safe they felt at stops,” said Metro chairman Coun James Lewis.

“Our shelters, timetable information and stops’ cleanliness and freedom from graffiti were also rated highly.

“Metro manages over 14,000 stops and 5,000 shelters across West Yorkshire and recognises that people expect to wait in a clean, secure and safe environment in which they can find the information they need to make their journey.”

Passenger Focus asked people to rate their last journey in terms of satisfaction with the bus stop, waiting for the bus, on the vehicle and with the driver.

Coun Lewis warned that the positive results should not lead to complacency.

“In West Yorkshire we have seen a ten per cent decline in bus patronage from over 200 million journeys to 180 million journeys per year over the last decade,” he said.