A FINANCE firm with a base in Crossflatts has again been highly rated for how it conducts its business.

Computershare Loan Services has been awarded the joint highest rating of any UK third-party mortgage servicer by credit ratings agency Fitch.

In its latest report, the agency cited Computershare's approach to technology and operational efficiency.

Andrew Jones, chief executive officer at the company, said: “This rating again reflects our long-standing status as the best-rated and largest mortgage servicer in the UK – and the increasing benefits of being part of a global servicing operation.

“Our continued focus on technology is enabling us to improve our operation every year – particularly when combined with a well-trained and committed workforce that is always able to go the extra mile for our clients and their customers.”

The report by Fitch praised the business for its "thorough and comprehensive internal audit reports" and "comprehensive training plan with a wide range of courses available for staff".

The same report also referred to the company's swift handling of written correspondence and its robust oversight of third-party suppliers.

Computershare Loan Services is part of the Computershare group of companies. It administers around £100 billion of assets globally, supporting hundreds of thousands of customers through the duration of their loans.