AN estate agent with a branch in Keighley has earned a coveted accolade.

Dacre, Son & Hartley has received the Feefo Gold Trusted Service Award.

The award is given to top-rated businesses on the Feefo customer review website.

Only those with more than 50 verified reviews and ratings between 4.5 and 4.9 out of five can be given the honour.

Clients of Dacre, Son & Hartley reviewed the company over 170 times in the past year, with an average rating of 4.8.

Patrick McCutcheon, the company’s head of residential, said: “We’re delighted to receive this award from Feefo because it’s based on the feedback of our much-valued clients, who are the most important judges of all.

“It recognises how hard we work to give all our clients the best possible experience.”

Steph Heasman, for Feefo, said the award was recognition for companies that “go way beyond the norm” in terms of customer experience.

She added: “This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about.

“We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”