A KEIGHLEY opticians has been praised for the support it gives to people with ‘hidden disabilities’.
Specsavers customer Angel Kershaw, who is autistic, said she had experienced high anxiety and stress in lockdown – but was full of admiration for the way she was treated during her appointment.
“I can’t recall when I was last treated with such care and compassion on a business premises – I am hugely grateful,” she said.
As part of its commitment to supporting those with hidden disabilities, all staff at the branch – in the Airedale Shopping Centre – have undergone Dementia Friends training, run by the Alzheimer’s Society.
Raj Gill, store partner, said: “By undertaking the training, our colleagues are now equipped with the necessary skills to support all our customers and continue to provide the excellent service we pride ourselves on. Hidden disabilities can be debilitating and supporting those who have them is a cause close to our hearts.”
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