A HOUSING group which manages homes in Keighley and Bradford has retained a coveted accreditation.

Manningham Housing Association has once again been awarded the Customer Service Excellence national quality mark, following a rigorous assessment.

As part of the review, an independent assessor had discussions with staff at all levels, as well with board representatives, customer panel members, suppliers and tenants, and visited partner organisation Hollings Youth Association.

The assessor said Manningham Housing Association "punches well above its weight".

Barrington Billings, the association chair, says: "This is another highly worthy and welcome judgement on where we have reached as an organisation.

"As chair I am pleased that the senior management team has been praised by the assessor for the stability, direction and assurance for the future that it offers, and new board appointments have been welcomed because of the skillsets and thinking that they bring to the table.

"But there is no such thing as hierarchy at Manningham Housing Association. We are all pulling in the same direction and trying to achieve the same aims. That remains key to our continued success."

Founded in 1986, Manningham Housing Association manages more than 1,400 homes for over 6,000 residents across Keighley and Bradford.